Adaptium Voice

A sleek, intuitive, cloud-based telephony solution for small businesses and professional service firms nationwide.

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Reliable

Your phone system should just work, period.

Crystal clear call quality and 100% uptime are what we strive for. Our system has been in development for over six years and has been thoroughly tested across a wide range of business use cases. Our custom-built servers are monitored 24/7 and housed in world class data centers all around the world.

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Powerful

You can do more than you think.

Your phone system doesn’t need to be some foreign black hole of technology and information. Our sleek, intuitive, cloud-based dashboard gives you the power to access and update your system instantaneously with ease, no technician required. You can also view call data, listen to call recordings, and get statistical breakdowns in a snap.

Dashboard Info

Mobile

Work from wherever, whenever.

Do more with less by turning your smartphone or tablet into a full-fledged business phone. Make and receive calls from your work number, transfer to extensions within your company or to outside phone numbers, create or join conference calls, and more! For the optimal mix of value and convenience, this option is a no-brainer.

App Info

Standard Features

All the features you’d expect with the nations most reliable VoIP platform.

Number Selection

Search our inventory of local and toll free numbers to find the perfect number or keep your own!

Unique Dial Plans

Choose which phones in your office ring, and at which ring, straight from our user-friendly dashboard.

Auto-Attendants

Quickly and easily set up a custom auto-attendant to help establish a polished, big-business feel.

Dial-by-Name

Allow your callers to easily connect with desired employees by using our dial-by-name functionality.

Call Recording

Enable call recording at the push of a button and record every call, inbound and outbound!

Voicemail-to-Email

Say good riddance voicemail prompts. Each voicemail is delivered instantly to your preferred inbox.

HD Voice

Take advantage of our HD Voice feature, enabled for all internal calls from one extension to another!

Phone Tech Support

We aren't like most telephone companies. When you call our office, you speak with an actual person.

Dashboard Access

Manage your entire system right from our dashboard. Modify extensions, change names, and listen to recordings in seconds!

Premium Features

Complete control & unmatched customization of your system is what truly sets us apart.

Custom Third-Party Integrations

If you need your phone system to talk to a specific tool or business application, chances are good that we can get the two to communicate with one another by leveraging our engineering background.

Real-Time Webhooks

Prefer to do your own integration? That’s perfectly fine with us. We can post real-time call data to cloud providers (such as Amazon) for you to grab, manipulate, and extrapolate trends in real-time.

Frequently Asked Questions

If you have a question that is not addressed below, please give us a call at 1-858-455-8500. We’re here to help!

Sure can! You simply need to “port” it over to us, which is a process that generally takes 7-10 business days. Don’t worry, we help you through every step of the process and we guarantee you won’t miss any calls.

We certainly can. Most of the time we can take care of everything remotely and walk almost anyone through our simple setup.

However, if we experience some difficulties with, say, your network, sometimes we will leverage our national partner network of IT companies. We have relationships with companies all over the US that routinely help us with this type of set up. That way we can get you up and running as quickly as possible.

It varies depending on which set up you choose (physical phone or app). For the app setup, we can you up and running in literally minutes if you choose to get a new number from us.

We hate paper contracts; not only do they kill trees, but they are very inefficient. Once you decide you’d like to sign up for our service, we send you an e-contract to review within minutes of your decision.

You will receive the contract via email as link which will open a web page. This web page is unique to you and your business and has all of the necessary documentation for you to review. Once you have had time to review everything, simply sign the contract right in your browser and you are set!

The credit card processing company we use is a very widely recognized and trusted company in the technology space: Stripe. They provide processing services for some of the largest companies on the planet.

Needless to say, your credit card information is safe and never stored on any of our servers. All transactions are handled by Stripe and their global workforce to ensure maximum security of your data.

For month-to-month contracts, billing takes place on the first of the month. If new accounts are created (or new extensions added) in the middle of the month, they will be pro-rated appropriately. There will be no refunds given for extensions or accounts that cancel before the end of their month and billing cycle.

For annual contracts, billing takes place the day you sign up for the service. If you would like to add an extension in the middle of the year, we will go ahead and charge you a pro-rated amount on the day of the new extension activation. This pro-rated amount will take into consideration the discount you received when you signed up for the annual service. No refunds will be given to those who cancel before the end of the year as stipulated in the contract.

We have worked with a variety of third parties over the years and have found that Amazon (http://www.amazon.com/) and IP Phone Warehouse (http://www.ipphone-warehouse.com/) to be the best suppliers.

We do not mark up the phones in any way nor do we have any sort of partnership with these suppliers. IP Phone Warehouse typically has very competitive prices and Amazon offers competitive pricing and free 2-day shipping for Prime members.

You most certainly can. We can help get you set up with ACH withdrawals same day and the entire process is seamless.

What are you waiting for? Get started today!

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